Refund and cancellation policy

This policy covers one-time e-book purchases and the website subscription. Instagram subscriptions are billed by Instagram and must be cancelled or refunded through Instagram.

One-time purchases

E-books are digital products. If a file is damaged or does not open, or you were charged by mistake or more than once, write to support@vignanam365.com within 7 days of the purchase and we will fix the file or refund you. Purchases are otherwise not refundable once the e-book has been opened or downloaded.

Website subscription

You can cancel at any time from My subscription. Cancelling stops future renewals; you keep access until the end of the period you have already paid for. We do not refund a period that has started, except where you were charged in error or more than once.

Failed payments

If a renewal payment fails, your payment provider may retry automatically. Access continues until the end of the last paid period. To keep your subscription, update your payment method when asked.

How refunds are paid

Approved refunds go back to the original payment method. After we approve a refund, the time it takes to reach you depends on your bank or payment method and is usually several working days.

Contact

Refund requests and questions: support@vignanam365.com. Please include your account e-mail and the order or payment reference.